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Privacy Statement

TRUSTe online privacy certification

Effective May 06, 2015

Privacy Statement Table of Contents

Our Commitment to Privacy
This privacy policy applies to http://www.proof-reading.com owned and operated by Proof Reading, LLC (collectively, "We", "Us" or "Our"). Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Proof Reading, LLC has received TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this website, www.proof-reading.com

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe.

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The Information We Collect
This notice applies to all information collected or submitted on the Proof-Reading.com website. On some pages, you can order services, make requests, and register to receive materials. The types of personally identifiable information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/debit card information

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order, fulfill the requested services, and send communications related to our service if you register (for example, we may send a “thank you” package for your patronage). We do not share this information with outside parties except to the extent necessary to complete that order. Typically, we share the necessary information with our editors in order to proofread your documents.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. To accomplish this type of analysis, we use both cookies and log file data.

As with most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information, except to prevent fraud.

Technologies such as: cookies, beacons, tags and scripts are used by Proof Reading, LLC and our partners, analytics, or online customer support providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

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We use cookies for to remember users' settings for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with judicial proceedings, court orders, or legal processes served on our website. If Proof Reading, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service Providers
We use PayPal's Payflow Pro to provide credit card processing on our site and LiveChat to provide customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

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Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@proof-reading.com.

Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not knowingly collect or maintain information on our website from those we know to be under 13, and no part of our website is structured to attract anyone under 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information and terminate the child's account from our databases.

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How to Access or Correct Your Information
You can access and maintain all of your personally identifiable information that we collect online by logging in to your Proof-Reading.com account and clicking on "user profile" over the SSL or secured socket layer. All information sent to https://www.proof-reading.com in an SSL session is encrypted, protecting you against disclosure to third parties. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending an email to info@proof-reading.com; the request must show a credible error.

To protect your privacy and security, we also take reasonable steps to verify your identity before granting access or making corrections.

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@proof-reading.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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How We Communicate With Our Clients
Proof Reading, LLC may send updates on new features or special pricing. We will send no more than 3 emails per year. We never share your email or personal information with other companies or third-party vendors. If you do not want to receive our email updates, uncheck the check box in your user profile or on the registration form when you first create an account.

Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Proof Reading, LLC. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy statement of any Web site you visit.

Blogs
Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personally identifiable information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy statement.

Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@proof-reading.com.

Contest
We may provide you the opportunity to participate in contests on our site. If you participate, we will request certain personally identifiable information from you. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes.

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Social Media Widgets
Our Web site includes Social Media Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Public Member Directory
We will list you in our publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us at info@proof-reading.com.

Public Profile
The profile you create on our site will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

Changes to this Privacy Statement
If we decide to change our privacy statement, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our homepage prior to the change becoming effective.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (866) 433-4867 or send us an email at info@proof-reading.com.

Mailing Address: Physical Address:
Proof Reading, LLC
664 Natoma Street
San Francisco, CA 94103-2720
Toll Free:
(866) 433-4867
Proof Reading, LLC
664 Natoma Street
San Francisco, California 94103-2720
Alternate Phone Number:
(415) 213-4845

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