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Privacy Policy

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Effective December 16, 2006

Privacy Policy Table of Contents

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Proof Reading, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.proof-reading.com. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Darren Shafae at  info@proof-reading.com. If you do not receive acknowledgement of your inquiry or if you believe your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison to resolve your concerns.

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The Information We Collect
This notice applies to all information collected or submitted on the Proof-Reading.com website. On some pages, you can order services, make requests, and register to receive materials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/debit card information

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order, fulfill the requested services, and send communications related to our service if you register (for example, we may send a “thank you” package for your patronage). We do not share this information with outside parties except to the extent necessary to complete that order. Typically, we share the necessary information with our editors in order to proofread your documents.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. To accomplish this type of analysis, we use both cookies and log file data.

As with most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information, except to prevent fraud.

A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies for navigation and browser session maintenance and to understand traffic patterns generally on our site. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Session ID cookies are not tied to your personal information. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

Our third-party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) which help us to better manage content on our site by informing us about what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, which are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with judicial proceedings, court orders, or legal processes served on our website.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also giving you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Service Providers
We use Authorizenet.com to provide credit card processing on our site. When you sign up for editing services, we share billing information as necessary for the third party to provide that service.

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Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not knowingly collect or maintain information on our website from those we know to be under 13, and no part of our website is structured to attract anyone under 13.

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How to Access or Correct Your Information
You can access and maintain all of your personally identifiable information that we collect online by logging in to your Proof-Reading.com account and clicking on "user profile" over the SSL or secured socket layer. All information sent to https://www.proof-reading.com in an SSL session is encrypted, protecting you against disclosure to third parties. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending an email to info@proof-reading.com; the request must show a credible error.

To protect your privacy and security, we also take reasonable steps to verify your identity before granting access or making corrections.

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How We Communicate With Our Clients
Proof Reading, LLC may send updates on new features or special pricing. We will send no more than 3 emails per year. We never share your email or personal information with other companies or third-party vendors. If you do not want to receive our email updates, uncheck the check box in your user profile or on the registration form when you first create an account.

Changes to this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (866) 433-4867 or send us an email at info@proof-reading.com.

Mailing Address: Physical Address:
Proof Reading, LLC
664 Natoma Street
San Francisco, CA 94103-2720
Toll Free:
(866) 433-4867
Proof Reading, LLC
664 Natoma Street
San Francisco, California 94103-2720
Alternate Phone Number:
(415) 213-4845

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